Privacy policy

1. Privacy Policy

1.1 Information We Collect

We collect information you provide directly to us, including:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information (securely processed via third-party providers)

  • Phone number (optional)

We also collect certain information automatically when you use our Site:

  • IP address

  • Device type, browser type, and version

  • Pages viewed, time spent on pages, referring/exit pages

  • Cookies and similar tracking technologies

1.2 How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you regarding orders, shipping, or support

  • Provide relevant marketing (only if you consent)

  • Improve our website and customer experience

  • Detect and prevent fraudulent activities

1.3 Sharing Your Information

We may share your data with:

  • Shipping carriers (to deliver your order)

  • Payment processors (to process your payment)

  • Legal authorities (if required by law)

We do not sell your personal data to third parties.

1.4 Data Security

We use reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

1.5 Your Rights

You may request access, correction, or deletion of your personal data by emailing support@stabsafewear.com.


2. Store Policy

2.1 Order Processing & Shipping

  • Orders are processed and shipped within 2 business days after payment confirmation.

  • Shipping times vary depending on destination.

  • Tracking information will be provided once the order has been shipped.

2.2 Returns & Exchanges

  • We do not accept returns or exchanges if you simply don’t like the product or have changed your mind after purchase.

  • We do not offer refunds for dissatisfaction due to personal preference.

  • Returns are only accepted if the product is defective, damaged during shipping, or incorrect due to our error.

  • Requests for a return or exchange must be made within 14 days of delivery.

2.3 Non-Returnable Items

  • Products returned after 2 months from delivery will not be accepted under any circumstances.

  • Items damaged due to misuse, negligence, or normal wear and tear are not eligible for return or refund.

2.4 Return Process

If you believe your product is defective or incorrect:

  1. Contact support@stabsafewear.com within 14 days of receiving your order.

  2. Provide your order number, photos, and description of the issue.

  3. We will review your request and, if approved, provide instructions for return or replacement.

2.5 Refunds

  • Refunds (if approved) will be processed to your original payment method.

  • Shipping costs are non-refundable.

  • We do not cover return shipping fees unless the return is due to our error.


2.6 Sizing 

Returns, refunds, exchanges, or replacements are not accepted due to incorrect size selection, sizing issues, or because the item does not fit as expected.

We provide detailed size information for every product on our website, including chest, shoulder, and waist/body measurements in centimeters, to help customers select the correct size before placing an order.

It is the customer’s responsibility to review these measurements carefully before purchasing. A product not fitting as expected does not qualify as a defective, damaged, or incorrectly supplied item and is therefore not eligible for a return, refund, or exchange.


Contact Information

If you have any questions about this policy or need support, please contact us at:

StabSafe Wear
📧 Email: support@stabsafewear.com
🌐 Website: https://stabsafewear.com